Service Cloud

The Service Cloud course offers a comprehensive overview of cloud-based customer service solutions to improve customer satisfaction and support operations. Case management, automation & integrated communication tools are just a few of the critical components of Service Cloud systems that this course covers. Learners will acquire practical skills to install and operate Service Cloud solutions efficiently, promoting operational excellence and providing outstanding customer experiences through practical exercises and real-world applications. This training gives professionals the tools they need to excel at providing prompt, high-quality customer service.

Duration: 5 Days